The State Bank of India has grown into an international public sector bank with the intention of providing its clients with simple yet advanced banking solutions. You can use the following information to Contact SBI credit card customer care to file a complaint or get answers to any questions you may have regarding your SBI credit card.
Regarding State Bank of India’s Credit Card Customer Service
Use any of the methods listed to get in touch with SBI’s customer service representatives if you have any questions, concerns, or feedback about your SBI credit card. Furthermore, their customer service department can aid in your search for a credit card.
Customer service phone number
You can contact SBI Credit’s customer service representatives directly by dialling their dedicated helpline number. Follow these steps to get in touch with SBI customer support:
Dial one of the following numbers to speak with an SBI customer service agent:
- 1800 1234 (Toll-free number)
- 1800 2100 (Toll-free number)
- 1800 11 2211 (Toll-free number)
- 1800 425 3800 (Toll-free number)
- 080-26599990 (Toll-free number)
- 1800 11 1109 (Toll-free number)
- 94491 12211 (Toll-free number)
- 080 – 2659 9990 (Toll-free number)
- Toll-free number: 1800 180 1290 (Toll-free number)
Note: City-specific number 39 02 02 02 (prefix: your local STD code). Below is a detailed breakdown of the numbers by city.
Make sure your personal information and credit card information are available for verification. To speak with a customer service representative, select the appropriate IVR (Interactive Voice Response) options.
SBI City-Wise Credit Card Customer Care Number
Call 39 02 02 02 to speak with a customer service representative in your city after prefixing your city’s STD code.
Make sure you have the following information on hand before calling the customer service centre, whether you choose to do so using the toll-free or toll number.
- your credit card’s 16-digit number
- Credit Card expiry date
- Date of birth in the format DDMMYYYY
- phone number you registered
- Your 4-digit credit card PIN
- You may require some or all of these details, depending on your issue or inquiry.
SBI Missed Call Service for Credit Cards
You don’t want to have to deal with making a call and waiting for someone to pick it up. After that, sign up for SBI’s missed call service. Giving the following phone numbers a missed call from your registered number will allow you to access credit card information:
The information you require will be sent to you as an SMS. This SMS will be delivered to the mobile number you have on file.
SBI Credit Card Email Support
SBI Credit offers email support if you prefer written communication or have a non-urgent question. Using the details provided below, you can email them:
Visit the official SBI Credit website (www.sbicard.com) and navigate to the “Contact Us” section.
Fill in the required details, including your name, registered email address, credit card number, and query or concern.
Double-check the accuracy of the information provided and click on the submit button to send your email.
Be patient, as it may take some time to receive a response from their customer support team.
You can email the bank if you’d rather get in touch with SBI that way.
You also send an email by visiting www.sbicard.com/en/contact-us/personal.page#title.
choose to email us by going to the bottom of the page. Choose the option, complete the form, and submit it to the bank.
You may also write to customercare@sbicard.com
Online chat support:
SBI Credit also offers an online chat support feature for quick assistance. To access this service:
Visit the official SBI Credit website (www.sbicard.com) and click on the “Chat with Us” option.
A chat window will open, and you will be connected with a customer care executive in real-time.
Explain your query or concern in detail, and the representative will guide you accordingly.
Ensure you provide accurate and relevant information for efficient resolution.
Social media platforms
In today’s digital era, many companies, including SBI Credit, have a social media presence. You can reach out to them through platforms like Facebook and Twitter. Follow these steps:
Search for the official SBI Credit social media accounts on Facebook and Twitter.
Send a direct message or mention them in a tweet, explaining your query or concern.
The SBI Credit social media team will respond to your message or tweet and provide assistance.
SBI Credit Website and Mobile App
Apart from the aforementioned contact options, SBI Credit provides extensive self-help resources on their website and mobile app. You can explore the FAQ section, video tutorials, and other guides to find answers to common queries. This can be a convenient way to resolve issues without contacting customer care directly.
SBI Credit Card SMS Customer Care Service
You can also use SBI’s Simply SMS service to get answers to your questions about credit cards. Simply type your SMS using the provided formatting, then send it to 5676791 from your registered mobile number.
Note: Each SMS will incur a premium fee from you. Your phone company and SMS provider will determine how much you are charged.
SBI Credit Card Enquiries
Card Theft: Please call 1860 180 1290 or 1800 180 1290 (toll-free) if your card has been stolen or lost (tolled number). Alternately, you can call 39 02 02 02 after prefixing your local STD code.
The IVR will be reached by calling this number. To report your card as lost or stolen, be sure to dial “2.”
Visit sbicard.com and choose “Block Lost/Stolen Card” if you’d rather block your SBI credit card online. You can also send the text BLOCK to 5676791 from your registered phone number along with “the last four digits of the card.”
In the incident that Your Card Is Blocked: If your card has been blocked because of suspicious activity, you can unblock it by contacting the customer service department.
You can call the customer service centre to make the same request if your card account has been permanently closed but you still want to reactivate it. However, you have three months from the time your card was blocked to complete this. You must apply for a new card if you want to reactivate your card after this time.
IIn the event that your card has been overused, it may be blocked if the SBI credit limit has been reached. To unblock it, take the following actions:
Make a quick payment to get your credit card balance below the credit limit. You can call the customer service hotline if this is a mistake.
Conclusion:
Knowing how to contact SBI customer care is essential for a seamless credit card experience. Whether it’s a query about your statement, transaction, rewards programme, or any other credit-related matter, utilising the appropriate customer care channels will help you find prompt and reliable solutions. Remember to provide accurate information and be patient while waiting for a response. SBI Credit is committed to assisting its customers, and by utilising the various contact options available, you can ensure a hassle-free experience and peace of mind